How Do You Protect PHI for HIPAA when Servicing a Laptop, PC or Cell Phone?


Please support’s ability to deliver helpful news, opinions, and analyses by turning off your ad blocker.

Protecting PHI for HIPAA is an ever increasing challenge. How do you protect your client’s or patient’s private health information when taking a laptop in for service? Servicing laptops and PCs or even cell phones can easily lead to a HIPAA violation when the device holds Protected Health Information (PHI).

A couple options for protecting PHI for HIPAA might be to:

1. Store everything related to clients/patients on an encrypted external drive, then back it all up on another external, protected drive.

  • a. Use encrypted, password protected folders that have long-complex passwords that make it difficult to be breached. Have your passwords include both lower and upper case letters, as well as digits and symbols (li3ke9TH0IS^), which make it less likely that your files will be breached.
  • b. You may also ask your repair shop to sign a partnership agreement whereby they agree to the HIPAA standards for protecting client/patient information.

2. TrueCrypt is free, open source, downloadable software that creates password protected, encrypted section on your computer’s hard drive. The TruCrypt website says:

  • TrueCrypt is an application for setting up as well as preserving a real time encrypted data storage device. This means that information is instantly encoded just before it’s stored and decrypted immediately after it’s loaded, with no user mediation. No info saved on a secured volume can be decrypted without having to use the right security password or appropriate encryption keys. Truecrypt makes certain that the whole file system is secured.

Disclaimer: offers information as educational material designed to inform you of issues, products, or services potentially of interest. We cannot and do not accept liability for your decisions regarding any information offered. Please conduct your due diligence before taking action. Also, the views and opinions expressed are not intended to malign any organization, company, or individual. Product names, logos, brands, and other trademarks or images are the property of their respective trademark holders. There is no affiliation, sponsorship, or partnership suggested by using these brands unless contained in an ad. We do not and cannot offer legal, ethical, billing technical, medical, or therapeutic advice. Use of this site constitutes your agreement to Privacy Policy and Terms and Conditions.

Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x